Return & Refund Policy

Last Updated: June 2026

At OKA Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns under the following conditions.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be returned within 30 days of the delivery date.
• The product must be in its original packaging.
• The product must be returned in its original condition.

To start a return, please contact our customer support team with your order number and reason for the return.

Refunds

Once we receive and inspect your returned item, we will notify you that your return has been processed.

If your return is approved:

• A full refund will be issued to your original payment method.
• Refunds are processed once the returned product has been received.
• Please allow 1–2 business days for the refund to appear on your bank or credit card statement after it has been processed.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue so we can resolve it promptly.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

OKA Beauty
Email: support@okabeauty.shop

We appreciate your business and thank you for shopping with OKA Beauty.